Reshaping poverty relief to resonate with Millennial and GenZ supporters

FiveStone
356 million children around the world live in extreme poverty. Compassion International pairs children living in poverty with individual sponsors who can help meet their needs. But, at their typical growth rate, it would take 10,000 years to serve all the children who need their help. 10,000 years is not okay.
Compassion started in 1952 and has since grown to become the 8th largest charity in the U.S. Yet, despite their history and size, they still needed to scale their impact to meet the growing needs of children in extreme poverty. Whiteboard partnered with Compassion International to conduct a holistic reimagining of their brand. We spent months auditing past marketing efforts, leading workshops, and hosting focus groups with internal stakeholders. We also conducted over 100 in-depth interviews across 16 countries exploring the current state of donor engagement and brand perception. We discovered that because supporters thought of Compassion only as 'child sponsorship,' their model didn't resonate with next-generation supporters who didn't fully understand the depth of Compassion's work. We created a brand strategy that re-positioned Compassion to highlight their community-based approach to international development and their unique ability to deliver high-impact results.



